Season 4, Episode 1
Should B2B businesses invest in ads?

Sep 4, 2023

When people think of marketing, they usually think of advertising – which is not always the case. How does advertising fit in to marketing and when is it good to use paid advertisements? Join Morgan and Sarah on this episode of Marketing Matters, as they discuss both paid and organic advertisements, the unique benefits they each offer, and how to identify which one to use for your campaign.

When people think of marketing, they usually think of advertising – which is not always the case. How does advertising fit in to marketing and when is it good to use paid advertisements?

Join Morgan and Sarah on this episode of Marketing Matters, as they discuss both paid and organic advertisements, the unique benefits they each offer, and how to identify which one to use for your campaign. Once the method of advertisement is selected, they then go on to discuss the what the best information is to include in your ad. The episode concludes with important reminders about expectations from ad campaigns and what constitutes success.

Highlights:

  • What is organic marketing?
  • When should you use organic v. paid?
  • What platforms have the highest conversion rate for paid advertisements?
  • How do I know if my ad campaign was successful?

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Marketing Matters is brought to you by ADV Marketing

  

00:00:00:20 – 00:00:30:16
Sarah Roberts
We’re excited to be bringing you this podcast produced by our company, ATV Marketing. ATV Marketing develops high quality and cost effective marketing materials for a wide range of businesses. Our relationship driven business model and customized marketing solutions makes us the perfect partner for small businesses looking to grow. I’m Sarah, creative director of Marketing. Join me here with the rest of my team on marketing matters every other Monday to discuss business to business marketing topics.
00:00:30:17 – 00:00:31:17
Sarah Roberts
Now let’s get into the.
00:00:31:17 – 00:00:57:22
Sarah Roberts
Episode, Welcomes the Marketing Matters podcast, where we discuss all things marketing related and how it applies to your business. So we’re so excited to be here today. You all know me. I’m Sarah, but we had a slight changing cast scene since last season. Oh yeah, because this is the first episode of the new season. That’s right. Anyway, we had a changing cash scene and so now I have Morgan joining me.
00:00:57:22 – 00:01:07:10
Sarah Roberts
Say Hi, Morgan. Hi, guys. So exciting. So, Morgan, introduce yourself. Tell us what you do at ADV marketing, what your role is. Other good stuff. Yeah.
00:01:07:10 – 00:01:19:13
Morgan Hutcherson
D I’m an account manager at AV Marketing. So with that, I take on a lot of the client relations and help with making their marketing materials and their strategies. So kind of a little bit of everything and I just love it.
00:01:19:17 – 00:01:52:00
Sarah Roberts
Yeah. Well, welcome to Marketing Matters on the podcast. This is your first time and I’m so excited about it. So we actually do have a really fun topic to start the podcast or this season, I should say, and it is, should it be to be businesses invest in ads and this is actually inspired from a really frequently asked questions from our clients because let’s face it, when people think of marketing, they think of advertising, which is not necessarily the case.
00:01:52:02 – 00:02:08:00
Sarah Roberts
It’s really not the case. Actually, I kind of qualify that. But advertising is not marketing. They’re not equivalent. Advertising is a part of marketing. So. Morgan In your time with a B marketing, you dealt mostly with organic, right? Yeah.
00:02:08:00 – 00:02:15:20
Morgan Hutcherson
I have one client that we will be doing a paid campaign with, but that’s in the upcoming months. So everything so far has been organic.
00:02:15:22 – 00:02:38:19
Sarah Roberts
Yeah, So we really focus on the organic part of it and then page kind of like the supplements to certain objectives and we’ll talk about that later. But first we want to address why we’re talking about this, because a lot of times people are like, Oh, I have this objective. The only way to do it is with ads.
00:02:38:21 – 00:03:03:05
Sarah Roberts
And it’s such a misconception with how B2B marketing works and what value is derived from content marketing, organic marketing, inbound marketing, and I should say organic marketing is free marketing. It’s what you don’t have to pay for to post. So social media, your website, things like that, articles are really valuable things and we want to know when it’s right and what’s wrong.
00:03:03:07 – 00:03:12:13
Sarah Roberts
So. Morgan How have you approached paid and organic in the past? What have you learned about it and how do you bring that learning in with your clients?
00:03:12:15 – 00:03:33:12
Morgan Hutcherson
Yeah, So what I’ve done is with paid strategy and just advertising in general, you’re really pushing a product or service specifically. You’re not just pushing your whole business. So if you’re kind of looking to grow in every area, organic is great for you. Keep doing that. But if you’re a small business, you’re like, I really, really want to push this one product line, then start looking at your paid options.
00:03:33:12 – 00:03:37:18
Morgan Hutcherson
But I wouldn’t recommend it if you’re like just trying to grow as much as you can.
00:03:37:21 – 00:03:56:04
Sarah Roberts
Yeah, and that’s really good advice because that goes back to purpose and objectives like we hinted on, always have a purpose behind everything that you’re doing in marketing, because if you don’t, then you don’t know how to measure success, you don’t have to measure in general, and you also don’t know how to optimize what you’re doing. So that is super key.
00:03:56:06 – 00:04:21:20
Sarah Roberts
Also, the industry really affects whether or not paid ads are going to be right for you. Our industries are really niche, so our clients industries are very specialized, very specific, and they’re you’re usually talking to a very small audience. So one of the issues that I’ve come across is like search ads. So like Google ads, that kind of stuff, new clients will come to us and say, I really think I need Google search ads.
00:04:21:20 – 00:04:44:17
Sarah Roberts
Like I want to be the first one to pop up on search results. And I have to remind them, like, how many people do you think are Googling energy pipeline services on the daily? Because it’s a very small subset. So search ads are really effective when you have high volume or if you have lots of alternatives to choose from for keywords.
00:04:44:17 – 00:04:57:01
Sarah Roberts
But like if your audience is just not there, it’s not going to be effective. What have you seen in the industry you’ve worked with so far that either could work without or could it? Because you have like a cool mix of clients, right? Yeah.
00:04:57:02 – 00:05:12:23
Morgan Hutcherson
So I did a lot in food and beverage and agriculture, and I would say that they do a lot more paid campaigns because they’re reaching a larger audience of people, especially food and beverage. But even on that side, I’ve worked with smaller businesses and food and beverage, and I never saw any paid ads from them.
00:05:13:01 – 00:05:13:21
Sarah Roberts
Yeah.
00:05:13:23 – 00:05:27:15
Morgan Hutcherson
And I know LinkedIn, especially when you’re posting on there, they’re like, Hey, you could boost your content with paid ads. Like, let’s advertise that. And I think Facebook and Instagram do the same thing and don’t fall into that trap. It’s not always going to work.
00:05:27:20 – 00:05:47:20
Sarah Roberts
Yeah, and LinkedIn is a special case. We’re going to talk about that. So if you do choose ads and it’s right for your campaign, your objective, whatever you’re going for, LinkedIn is good for some things, but we’ll get to that. The next thing that I want to talk about in the realm of designing our ads right for you is your audience and where they are.
00:05:47:22 – 00:06:14:06
Sarah Roberts
So like I said, not everyone is just Googling like trusted specialty contractors for underground pipelines. Like they just don’t necessarily go to Google for that information. They don’t even always trust the information on Google because would you really want that kind of service provided to you by the Internet where information can be potentially not trustworthy? You would kind of want some sort of connection or relationship?
00:06:14:08 – 00:06:31:22
Sarah Roberts
That’s the idea. But if your audience isn’t on Google, then don’t advertise on Google. If your audience is not on Facebook, don’t advertise on Facebook. It’s pretty simple. But also, if your audience is on LinkedIn, like you just are part of one of those industries that really thrives on LinkedIn, maybe you can do a paydown out on there.
00:06:32:00 – 00:06:50:16
Sarah Roberts
So it really just depends on who your audience is. Always know who you’re speaking to and why you’re speaking to them always like that. Okay. So, Morgan, we have some stats listed on here. Do you want to go over them and kind of talk through like what the conversion rates for each sort of platform is? Yeah, second.
00:06:50:18 – 00:07:01:14
Morgan Hutcherson
Only. So for the conversion rate of display ads and that’s what’s usually popping up is it’ll pop up on the sidebar of Google. It’s on his 0 to 1% conversion rate.
00:07:01:14 – 00:07:03:12
Sarah Roberts
Yeah, they’re stupid, but I.
00:07:03:12 – 00:07:27:07
Morgan Hutcherson
Think about it like it looks spammy. You have you don’t know what the company really is. You’re going to think like this is totally sketchy. I’m not going to click on it first search. It’s only covers conversion of search, which is like the Google search stuff that is only 3.1 to 6%, so a little bit better. But once again, like I said, how many people in your market are searching you on on Google?
00:07:27:07 – 00:07:34:09
Morgan Hutcherson
Are they looking for that stuff? And then lastly is the conversion of LinkedIn post, which is 6.1%.
00:07:34:11 – 00:07:56:03
Sarah Roberts
So that’s the best one that is. Yeah. And that’s like and we have found that actually these these are surveys and sources like the 6.1% on conversion rate for LinkedIn posts on average that’s from LinkedIn. And then there’s a couple other surveys where we got the conversion rates for display and search. That’s on average, I can tell you in our experience would be to be an industrial services.
00:07:56:03 – 00:08:16:15
Sarah Roberts
It’s even lower are some some of them. But LinkedIn ads that we have done in the past have been the best performing and the best investment. I will say, though, looking at these conversion rates, LinkedIn being the most effective we think can get really expensive because it all depends on how you set up your bids, what you pay for, what you’re prioritizing.
00:08:16:15 – 00:08:45:12
Sarah Roberts
So you really have to be smart about how you allocate investments in that. And then the final one is conversion of print media, which is nonexistent, like especially in our in using first of all, print media is like not even print anymore. It’s going digital. So then you’re talking about like display and then getting almost non-existent. Yeah. So print media is really just like, Hey, look at me kind of I’m not a hey, look at the value I can provide for you.
00:08:45:14 – 00:09:15:14
Sarah Roberts
So, yeah, with that, we’re going to take a real quick break and we’ll be right back. Talking about the best types of ads. If you are looking to do advertising. So you might bring back. Welcome back.
00:09:15:16 – 00:09:21:07
Morgan Hutcherson
Hope you enjoyed that break. So, Sarah, the next section we’re talking about best type of ads.
00:09:21:10 – 00:09:21:14
Sarah Roberts
Yes.
00:09:21:16 – 00:09:35:13
Morgan Hutcherson
So especially when your service is services are B2B marketing, you have to kind of think of it like a sales exchange. What are you giving to someone and what are you getting? So what can B2B businesses give?
00:09:35:15 – 00:09:57:23
Sarah Roberts
So a good example. Okay. First I’ll talk about the favorites that I’ve seen on LinkedIn, and they’re usually always on LinkedIn because LinkedIn like knows what they’re doing in terms of B2B ads, and that is white papers, downloads, little click me things. Oh, one of my favorites that I saw and I kept because I’m that nerdy, I save my ads that I like.
00:09:58:01 – 00:10:16:23
Sarah Roberts
But it’s a it’s a little slider post that you scroll through and it gives you a sneak peek into a white paper and then it’s like, want to learn more download? And it doesn’t even feel like an ad because you’ve already gotten like the little sneak peek snippets. Yeah. And then it’s like valuable information. So then you’re like, Oh yeah, of course I’ll download it.
00:10:16:23 – 00:10:35:20
Sarah Roberts
I know it’s valuable. Those are my favorite. And it’s like it’s because it’s all about value. But that was a case study. You can do white papers, webinar invites. People think you have to have like this big livestream event to have a webinar. You don’t. You have to record something and then deliver it. You don’t have to have this live event.
00:10:36:01 – 00:10:57:23
Sarah Roberts
They’re stressful and you don’t always get the attendance you expect. So record it and then deliver it that way. Same effect discounted class seats. So if you’re hosting a course with some industry association and you’re hosting a class, a workshop, anything like that, offer a discount, offer reimbursement, something like that, invite them to sit in that kind of stuff.
00:10:58:01 – 00:11:17:15
Sarah Roberts
Again, always focus on the value and then also always make sure you’re tracking who is downloading, Especially for B2B, it’s all about the leads and the contact info for you to follow up. So if you’re just like giving out case studies for free, that’s not the point of the ad. This is not where you want to be. But I do want.
00:11:17:15 – 00:11:26:23
Morgan Hutcherson
To add, don’t get all of your resources and turn them into an ad. Take those key high value ones and make that your gated resource or your ad.
00:11:27:01 – 00:11:53:15
Sarah Roberts
Yep. Completely agree. Yeah. Cool. Oh, I should say so. I gave like all these recommendations for like what an ad should look like and like, this will be the best that’ll be so effective. I just want to manage expectations for everyone out there. This is not this is not the space. This is not the industry. This is not the time or place for you to expect clicks to be attributed to direct sales or phone calls.
00:11:53:17 – 00:12:21:20
Sarah Roberts
Everyone knows sales and services is a building exercise, right? You’re building trust, you’re building relationships. It’s incremental progress and it’s not going to be one and done. You have the most amazing ad ever and then you get all the sales ever. It doesn’t work like that. You have to build something meaningful and long term. So treat ads as a part of that process, not a I’m going to skip the process by using an ad.
00:12:21:22 – 00:12:26:17
Sarah Roberts
It never works. Have seen it personally. It’s not where you want to be.
00:12:26:19 – 00:12:41:05
Morgan Hutcherson
Well, that goes back to always at the beginning of episode. Advertising is a component of your marketing. It’s not going to be your sole marketing. You still need to invest in other areas of marketing and make all those resources for your ads. You can’t just rely on them to bring home dinner.
00:12:41:07 – 00:13:06:08
Sarah Roberts
Yes, exactly. On your present. Okay. That’s all we want to talk about, right? Yeah. That’s amazing. Well, thank you so much for joining me on this podcast. It’s so exciting. I’m so excited for future podcast for this season. It’s going to be great. Just to wrap up, be sure to subscribe you. I saw the OC. Oh my gosh, I was watching what was it the Amber heard Johnny Depp?
00:13:06:10 – 00:13:28:22
Sarah Roberts
Yeah, like saying. Yeah. And so I literally was about to be like, smash the subscribe button because I just watched that episode. Anyway, Snacks smash, unsubscribe button. You can rate the podcast, leave your comments, let us know what you think. Email us, message us on LinkedIn, whatever you want to do. We love talking about marketing and then we’ll see you in two weeks for the next episode.

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